If you’re a business in England, you have the power to choose your water retailer. Switching retailers can bring benefits like better service, competitive pricing, and expert support — but we know the process can seem confusing.

At Pozitive Water, we’re committed to making switching straightforward, transparent, and stress-free for your business. Plus, recent insights from the Consumer Council for Water (CCWater) highlight what customers really want when switching — and we’re here to deliver.

Why Consider Switching Your Water Retailer?

Since the water market opened to business customers in England, thousands of companies have switched retailers to find better deals or services. Here are some reasons why it might make sense for your business:

• Cost Savings: Competitive tariffs could lower your water and wastewater bills.
• Improved Customer Support: More personalised help from water industry experts.
• Tailored Services: Solutions to match your specific water use and needs.
• Transparency & Trust: Clear pricing with no hidden fees.

What Does CCWater Say About Switching?

CCWater’s recent research shows customers want a simple, clear switching experience and reassurance their water supply won’t be interrupted. The top things customers expect include:

• Fast and smooth switch process
• Clear communication throughout
• No unexpected costs or penalties
• Reliable ongoing service post-switch

At Pozitive Water, we align with these expectations. Our team guides you through every step and keeps you informed — ensuring no surprises along the way.

How Does Switching Work?

Switching your water retailer is easier than you might think:

1. Get a Quote: We’ll assess your current usage and offer competitive tariffs.
2. Review & Accept: You decide if our service fits your business needs.
3. We Do the Rest: We handle the paperwork and liaise with your current supplier and wholesaler.
4. Seamless Transfer: Your water supply continues uninterrupted.
5. Ongoing Support: We provide expert help whenever you need it.

Common Switching Concerns – Addressed

“Will switching affect my water supply?”
No. Your water wholesaler remains the same. Only the retail service changes, so supply stays steady.

“Are there penalties or fees?”
There are no exit fees or penalties for switching. The process is free and fair.

“Will I save money?”
Many businesses save by switching, but we provide full transparency so you can compare costs confidently.

Why Choose Pozitive Water?

We’re not just another retailer — we’re water industry experts dedicated to clarity, compliance, and customer care.

• Regulated by Ofwat for fairness and transparency
• Ranked top-performing by MOSL
• Managing 12,000+ supply points across the UK
• UK-based experts guiding your business
• Clear, competitive pricing with no hidden margins

Ready to Switch?

Switching water retailers could save your business money and hassle — and we’re here to help every step of the way.

Contact Pozitive Water today to get a personalised quote or learn more:

0800 842 1342

water.support@pe.solutions