In a rapidly changing utilities market, speed and flexibility are no longer nice-to-haves — they’re essential.

From the start, PE recognised that if it was going to deliver value in the broker and SME space, it couldn’t rely on third-party systems. That’s why the team built its own platform  before they even secured their supply licence.

“Our system was designed specifically for brokers,” says Vipin Pathania, Group COO. “We knew the market needed a platform that was fast, reliable, and easy to use.”

That foresight paid off. According to a recent survey by Cornwall Insight, PE’s system has been rated the best broker-facing platform — a recognition that underscores the company’s commitment to enabling efficient, scalable growth for its partners.

“Back when we were brokers ourselves,” Neeraj Bhatia, Group CEO recalls, “getting comparative tariff sheets for 50 customers used to take up to a week. With our system, it takes just two minutes.”

That speed has proven to be a game-changer. By making it easier for brokers to do business, PE has strengthened relationships, increased volume, and built a reputation for responsiveness.

Steve Daniels, Group Chief Sales Officer, points to the in-house development model as a major reason for that success.

“We don’t rely on third parties. Because we own the system, we can make improvements rapidly, adapt to regulatory changes, and respond to market shifts almost instantly.”

This flexibility has become even more valuable in recent years, as the sector has experienced significant regulatory and operational shifts. PE’s internal agility allows the business to pivot quickly, meet Ofgem requirements, and continue supporting customers and brokers without disruption.

“That ability to move fast is a key part of why we’ve succeeded,” Daniels adds. “And it’s something we’ll continue to invest in.”

If you’d like to learn more about how our platform supports businesses and brokers, reach out to us.

Part three of our founders series. Read part one and part two.